Best experience ever! Juliana sold me my 2024 Kia Sportage and she was great! All around a great experience at Graff Kia in Chesterton.

I couldn’t be more happy with the experience I’ve had at Graff Kia. Juliana and John were awesome! Should you be in the market for a new car or used car, I highly recommend seeing Juliana and the team over at Graff Kia of Chesterton. You won’t be disappointed!

Staff was very helpful and worked with me and getting me into a new truck!

Josh in service department was very helpful in getting my 2025 GMC Denali in for it's first oil change, tire rotation and multi-point inspection. Very pleasant experience and great communication!

Went in looking for a reliable car for my wife and kids, was immediately grated st the door with a smile and a sincere welcoming. I explained to the salesman what I was looking for and my concerns about safety and reliability. The salesman Robert(highly recommend him) listened to everything I was looking for, he showed me several options and even moved numbers around to fit my budget. It was towards closing time but the guys stayed until the deal was done which was almost 2 hrs after their closing time. Everyone was very kind respectful and didn't hesitate to answer all my questions and concerns, every after closing time. I would also like to mention this was during the snow storm we had on 1/29/26. So upon purchasing the vehicle I asked about bringing my wife the next day to pick it up and the salesman went out of his way and immediately said he would follow me home, which he did and loved the surprise on my wife's face when I showed her, her new car.

Staff was friendly and hardworking. Neal and the group were very helpful.

Andrew Doctor was great. He was very helpful and we were able to pretty much do everything via email.

I arrived and was greeted by the service manager. He was friendly and courteous. He apologized and said that they were a little behind. I completely understood because the roads were horrible. But once once I got in, the service was quick. I will continue to support this Ford dealer.

Always have had great service at this dealership.

The experience was good. The problem & solution was explained well. The work was done & I was satisfied .

The Graff Kia service staff are friendly and efficient. They respond quickly to questions and concerns regarding repairs , maintenance and pricing. Costs are not as high as some dealerships and service is completed in a timely manner.

Was a great buying experience. The team at Graff Ford was great to work with. We got a great truck at a great price. Peggy was awesome and made sure everything was quick and easy!

I called Friday morning to see if the had an opening that day, because I happened to be in Chesterton and the said come in at 10:30, that was awesome, so now I'm good for a wile thanks

Got great help without an appointment.

The service department at Graff Kia was so helpful, and followed through in keeping us updated when our parts had to be ordered, and let us know when to come back in. Checking in after the appointment too to make sure everything went well for us. Very happy with this location.

Great customer service and fixed the car quicker than expected.

I brought my car in for service. When making my appointment, the service department was friendly and accommodating. My car was serviced in under an hour and had everything explained to me. I have always had a good experience when bringing my car here.

Very pleasant person at the service desk.

Carl was amazing. I would highly recommend him and Graff Ford to anyone 🙂

Graff Kia service and sales department employees was the most polite, well knowledgeable. The service department was the fastest and most knowledgeable I have ever seen is my 48 years. They had ordered, received, taken out and put in a new engine in my son's car in less the 2 days. As of this point everything is running great with my son's car. Thank you everyone at Graff Kia for the best experience i have ever had with getting repairs taken care of.

Julianna was AMAZING to work with! From the minute we stepped in to the dealership to the second we drove out, Julianna was knowledgeable, kind, relatable, quick, NOT pushy, and listened to all of our wants and needs. She was able to find us the perfect car! We’re so grateful for our experience with her and will definitely be a return customer!

Quick and friendly.

Dominic was amazing and helped me get what i wanted to my price range

Great place to have your car serviced. Teresa is very helpful and is a joy to visit with. The waiting room is very clean. Everyone is friendly!!

We just purchased a new 2026 Ram 2500 Big Horn truck and had an awesome experience! It started with Kaden, our salesperson. He helped us get to know the truck we had seen online and made sure it was the right truck for our needs. We never felt pressured or that he did not have our best interests in mind. We were very valued as a customer. We continue to have the same positive experience with everyone we dealt with at this dealership. This has been by far the best dealership I have dealt with in a very long time! We bought the truck that we wanted at a fair price without any pressure!

Good

Great service. Salesmen are great. I would buy another vehicle from them.

Drove 90 miles to look at Ram 1500. Was met by salesman Austin (don’t call me Richard :0)who was kind, honest and very personable. We were able to get a price that I thought was fair to both us. Process was seamless. Would highly recommend working with Austin!! He was an exceptional young man!

Shaun and the team were great! We love our new kicks!

Dan and Conner was great! Explained everything about my vehicle!

Tara at Nissan Graff is a rock star!! She was calm, cool, and collected as she helped us locate our “lost” vehicle on the lot. She was determined to find answers and she did!

My family and I had such a positive experience here. Amazing customer service!

Everybody was absolutely amazing but i specifically worked with Ron and we will definitely go through him again! Seth was great at doing all the final paperwork and explaining absolutely everything to me on what I was signing and tons of different options for warranties. 10/10 experience! They actually made it fun car shopping, not stressful!

Graff Nissan was exceptional while purchasing my new 2026 Rogue. Thank you Shaun, Mike and Andy. All of you were wonderful and courtesy through the whole process.

Very good service, they have always taken care of me and my car, much appreciated!

I recently purchased a car over the weekend, Shaun and Mike made the car shopping and buying process a dream! They were patient with all my questions and explained each part of the process to ensure I was on the same page as them. I highly recommend Nissan Graff for any car buyer:-)

Recently purchased a new Nissan Pathfinder at Graff. Had been coming here for routine maintenance on our used Altima, always happy with service and friendly staff. So, a good choice to purchase our brand new vehicle. Thank you to Shaun, Pat, Andy and Mike for all your help making this a great buying experience, and also to Dan in service.

Called for some mechanic work to be done seemed like honest good people.

Great place reasonable prices!!!

A very good used car buying experience with salesman Kaden.

Oil change/tire rotation. Very competent technicians.

The service Dept was very informative from beginning to end. Made the process easy.

I've always had a great experience with Graff in Sandusky. They're all super friendly, honest, and efficient; helping get what you need with a quick turn around. They've always gone above and beyond getting the best price or product in your price range - whether it's looking for a new car, getting new tires, repairs, or something as simple as an oil change. I'll be a longtime customer for sure!

Top notch customer service, buying process went smooth and fast. Couldn't be happier! Go see these guys if you are ever looking to buy, they are not like the others and I will continue to give them my business and recommend as well! My biggest pet peeve with car dealerships is how they assume your financial status by looking at you and treat you accordingly. This is the third truck we were interested in and the only one to actually take the time to even talk to my husband. If your in the market go see these guys, you will be glad you did! Thanks Aaron and staff for the easiest purchase I have ever made!

Great service and Mario and Jeremy were wonderful to work with. Plus delivered my car to the U.P for me!!

HUGE thank-you to Kaden! He went above and beyond to help us get the car we wanted. He was patient, knowledgeable, and professional! He made the whole process smooth and stress-free! We’re so grateful for his help!

Car shopping can be nerve wracking and stressful but I had an excellent buying experience at Graff that was comfortable and stress free. Working with Kevin made the deal super easy.It was very casual and I didn’t feel pressured at all. He and his manager Seth made it a smooth process. I fell like I got treated with respect and was heard on exactly what i wanted in a vehicle. I would highly recommend going to see Kevin if you’re in the market for a new car or truck.

We were in from out of town and needed repairs. I dealt with Shane was AWESOME. Got our car back in a day. Felt like a new car. Extremely IMPRESSIVE service dept. 100% recomondation.

Great experience. But I was an easy sell

I took my 2025 Buick Enclave to Graff for its oil change, filter and tire rotation. This the 2nd oil change since we got the car, both at Graff because it is GM and location. When the oil change was being performed, the Adviser (Shawn) told me the Technician (Austin) seen that oil was leaking from somewhere on the engine. A slow leak that never left any oil on our garage floor. The Technician did a great job of finding this leak. The adviser told me they needed some parts and would not be finished today and offered me a loaner. I told him the loaner will be great and that I need the car before the weekend because I will be going on vacation. Later the next day we spoke and he said the car was finished the leak was a plug in the block that was loose and had to remove the alternator to fix the problem. They took care of a problem I didn't even knew I had. (they showed me the oil on the engine and hoses) Provided me with a clean, nice loaner. They had my car finished in time for my vacation, They kept me informed of the progress. I could not of had a better experience. Thank You Graff Chevrolet, Shawn and Austin.

Excellent customer service!

I purchased a vehicle here A couple of weeks ago. They have a nice waiting area with a snack and a drink if you like. A very clean restroom to use. Everyone was very professional as well as welcoming making us feel very comfortable. The quality of the vehicle I purchased had only one previous owner with low mileage as well. I am very satisfied. They were even kind to work with me and came down on the price, not to mention how thankful I am for the excellent customer service I received. Everyone there was very kind, especially the dealer Brandon H. that helped me with my purchase. They took care of everything that I needed. Thank you all for the great experience, would highly recommend💯

Tina at the body shop was great to deal with ! From start to finish she knew what was going on and always kept me informed! Graf did an exceptional job fixing my car after hitting a deer. Thank you to all ! Great dealership I highly recommend.

As a father living 2 hours away from my daughters, whom both attend CMU, there is always the worry of something going sideways and you're not around to take care of them. Well, getting a call that one daughter is stranded at Sam's Club with a car that won't move is one of those times. After phone diagnosing the issue knowing it had to go to professionals I set up a tow for her and called a local Buick dealership. Graff Buick GMC. I was happy they picked up the phone and even happier that Matt Newport, a service advisor, took my call. I explained the issue and told him the car and my daughter were on the way to see him. Matt was very professional, personal and understanding. He told me he would take care of everything and was very clear with me about expectations I got off the phone feeling good about it. Next day he called and said they got it in quick, it was just a sensor and with my ok they could have it done in a couple hours. Well, sure enough, a couple hours later he called that it was done. I paid over the phone and my daughter is going to pick it up after she gets out of class. I truly appreciated Matt, he took care of something I couldn't because I'm so far away. I highly recommend Graff if you need service and if you get Matt as your advisor, you'll be in good hands.